PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a booking with barkandbowlnutrition.com (the “Site”).

This website is operated by Bark & Bowl Canine Nutrition. Throughout the site, the terms “we”, “us” and “our” refer to Bark & Bowl Canine Nutrition. 

The term ‘you’ refers to the user or viewer of our website. Bark & Bowl Canine Nutrition offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Personal identification information

We may collect personal information from users in a variety of ways, including, but not limited to, when placing an order, filling out a form and in connection with other activities, services, features or resources we make available on our Site. You may be asked for personal information such as their name, email address, phone number, credit card information and billing address as appropriate. 

We will collect personal information from users only if they voluntarily submit such information to us. Users can refuse to supply personally identifying information, although this may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our Site. 

When users visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. 

We collect non-personal information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

How we use collected information

This Site collects and uses personal and non-personal information for the following purposes:

• To improve customer service
  Your information helps us to more effectively respond to your customer service requests and support needs.
• To personalise user experience
  We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site
  We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To process transactions
  We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send periodic emails
  The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. 

Sharing your personal information

We do not sell, trade, or rent users' personal identification information to others. We may use third party service providers to help us operate our business or administer activities on our behalf, such as scheduling or taking payments. We may share your information with these third parties for those limited purposes.

Minors

This Site is not intended for individuals under the age of 18.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Data retention

When you place an order through the Site, we will maintain your personal Information for our records unless and until you ask us to delete this information.

Changes to this privacy policy 

Bark & Bowl Canine Nutrition has the discretion to update this privacy policy at any time. We encourage users to frequently check this page for any changes in order to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of any modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact us

For more information, or if you would like to make a complaint, please get in touch with us via our Contact Form.